Please reach us at Info@lockehair.com if you cannot find an answer to your question.
We believe in transparent pricing and that our clients shouldn’t feel obligated to tip. Our hourly rates are set to fairly compensate our stylists for their expertise and time, so no gratuity is needed or expected.
Booking online is simple! Visit our website, select your desired service, and choose a time that fits your schedule. New clients, please make sure to fill out our intake form if you’re booking a color or chemical service so we can pair you with the right stylist and allocate the right amount of time.
To help us pair you with the right stylist, we ask that new color or chemical clients fill out our intake form. You can also fill this out for a haircut if you'd like, but it isn't required.You can text, call, or email us with any questions, and we’ll be happy to assist you. Additionally, you can explore our stylists' work on their individual Instagram pages linked on our stylists page here on the website.
When you book a "New Client Haircut," your stylist will have extra time to consult with you about your hair goals, discuss your desired style, and ensure that the final look is exactly what you envisioned.
Yes, you can modify or cancel your appointment online or by contacting us directly. Please be aware of our cancellation policy, which requires notice 24 in advance to avoid any fees.
Absolutely! Our stylists are experienced with a variety of hair types and textures. Whether you’re looking for a curly cut, a sleek style, or anything in between, we’ve got you covered.
Yes! If you prefer a quiet, relaxing experience without the need for conversation, simply request a silent appointment when booking. You can note this online or inform us via text, email, or phone.
If your service requires more time than originally booked, your stylist will let you know and adjust the time and cost accordingly. Our goal is to provide you with the best results, and that sometimes means taking a little extra time.
You can reach us via phone, email, or our website contact form. We’re happy to assist with any questions or concerns you may have!
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